- Why your customer experience must address multiple user audiences
- An overview of Forrester CIAM model delivers both security and an optimal user experience
- How to give your customers the experience they want and the security you need
In the “Age of the Customer”, customer identity and access management (CIAM) is a high-priority imperative. It doesn’t matter how well your website, mobile app or phone channel is designed or built. If your customers can’t register, log in or conduct transactions in an easily intuitive manner, they will give up and move on to your competition.
In this webinar, you will learn how customer experience influences IAM and security and the actions you need to take to meet both sets of goals.